Shipping Policy

Thank you for choosing Jizhili Convenience Store! We are committed to providing you with a smooth and reliable shopping experience. Below are the details of our shipping policy:

1. Shipping Methods

We offer a variety of trusted shipping carriers to ensure timely and secure delivery of your orders, including:

• USPS
• FedEx
• UPS
• DHL
• And other reliable carriers

At checkout, you can choose from available shipping methods based on your location and preferences.

2. Processing Time

• Orders are typically processed within 1-2 business days after payment is confirmed.
• You will receive a confirmation email once your order is processed and shipped, including tracking information for your convenience.

3. Shipping Rates

Shipping fees are calculated based on the size, weight, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase.

4. Delivery Time

• Domestic Shipping: Delivery times within the country typically range from 3 to 7 business days, depending on the shipping method selected.
• International Shipping: International shipping times vary by location but generally take between 7 to 21 business days. Delays may occur due to customs processing or other factors outside of our control.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package through the respective carrier’s website. This allows you to monitor your package’s journey from our warehouse to your doorstep.

6. Shipping Restrictions

• We currently offer shipping to most locations worldwide. However, there may be certain restrictions for some regions.
• If we are unable to ship to your location, our customer service team will notify you promptly and assist with alternative arrangements.

7. Lost or Damaged Shipments

While we make every effort to ensure your order reaches you safely, occasional issues such as lost or damaged shipments may occur. If you experience any problems with your order, please contact our customer service team at [email protected]. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

8. Order Modifications

Once your order has been processed and shipped, we are unable to make changes to it. Please double-check your order details, including the shipping address, before completing your purchase.

9. Additional Information

• Customers are responsible for any customs duties or taxes that may apply to international orders.
• Please make sure to provide accurate and complete shipping information to avoid delays.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, don’t hesitate to contact us at [email protected]. We’re here to help and ensure that your shopping experience is as smooth as possible.

Thank you for choosing Jizhili Convenience Store! We look forward to serving you again.